Returns

Policy

Company Procedures

People-First Approach

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Reliability You Can Count On

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A Focus on Quality

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People-First Approach · Reliability You Can Count On · A Focus on Quality ·

Terms & Conditions of Sale

ALL SALES ARE FINAL.

ALL MERCHANDISE SHIPPED AT BUYERS RISK. ANY DISCREPANCIES TO BE NOTIFIED TO CARRIER DIRECTLY.

GOODS REMAIN ON OUR PROPERTY UNTIL PAID IN FULL OR CHEQUE IS CLEARED.

NO CASH REFUNDS-CREDITS ONLY.

DEPOSITS ARE HELD NO LONGER THAN 90 DAYS. DEPOSITS PAST THE DUE DATE ARE NON-REFUNDABLE UNLESS AGREE WAS MADE.

Return Policy

NO RETURNS WITHOUT WRITTEN AND PRIOR APPROVAL.

NO RETURNS ACCEPTED AFTER 10 DAYS.

*For USA Customers, all sales final.

RESTOCKING FEE OF 10%

Acknowledgement.

THE ACCEPTANCE OF THE SHIPMENT IS AN ACKNOWLEDGEMENT THAT THE ARTICLES WERE DELIVERED IN GOOD CONDITION.

ANY DAMAGES TO MERCHANDISE MUST BE NOTED ON THE RECEIPT AT THE TIME OF ACCEPTANCE.

WE ARE NOT RESPONSIBLE FOR DAMAGES REPORTED 10 DAYS AFTER DELIVERY.

ALL PRODUCTS SOLD AS IS.

Our Process

  • Totier Appliances

    Clear Communication

    We prioritize transparency and clarity in every interaction, so you can always know what to expect.

  • Toptier Appliances

    Consistent Standards

    Our internal practices are guided by established standards to ensure reliability and professionalism across all our interactions.

  • Toptier Appliances

    Customer-Focused Resolution

    Our team approaches every situation with care, professionalism, and a commitment to your satisfaction.

  • Toptier Appliances

    Streamlined Operations

    We continuously refine our workflows to deliver a smooth, organized, and dependable experience.